Menu Close
Knowstory
☆☆☆☆☆
Website building (120)

Knowstory Verified Tool

Website customer support through chatbot automation.

Monthly visits: 4,724

Visit Tool

Tool Information

Overview of Knowstory

Knowstory is a web-based tool designed to enhance website interactivity by transforming static content into an engaging chatbot experience. Utilizing advanced AI technology, it replaces traditional keyword-based search functionalities with a conversational interface that provides contextually relevant answers to user queries. This shift aims to significantly improve user engagement and overall satisfaction on websites.

Functionality and Features

The primary function of Knowstory is to create an interactive chatbot that can respond to common inquiries about your website and its content. Users can link their website and upload relevant documentation, allowing the chatbot to be trained to address specific questions. The tool includes an embeddable search bar that can be integrated seamlessly into any website, making it accessible and user-friendly. Additionally, Knowstory supports various document formats and ensures that all uploaded documents are stored securely.

User Experience and Support

By implementing Knowstory, website owners can alleviate the burden on their support teams, allowing them to concentrate on more complex issues. The chatbot can handle routine queries, thereby streamlining operations and enhancing the overall user experience. For users requiring assistance, Knowstory provides support through email and social media, along with comprehensive documentation to guide users in creating their chatbots.

Integration and Accessibility

Knowstory is designed for ease of integration, allowing users to embed the chatbot into their websites in a matter of minutes. The tool operates on a web platform, making it accessible from any device with internet connectivity. This flexibility ensures that website owners can maintain a responsive and interactive environment for their visitors.

Pricing and Plans

While specific pricing details for Knowstory remain unspecified, it is indicated that the tool offers various plans tailored to different user needs. This includes options such as a free plan, along with starter, pro, and enterprise levels, allowing users to choose a plan that best fits their requirements.

F.A.Q (20)

Knowstory is an AI-powered tool that leverages ChatGPT to transform your website content into an interactive chatbot. By replacing your conventional keyword-based search with a conversational AI, Knowstory enhances the search experience on your website. It's capable of handling common queries, thus easing the workload on your support team. To utilize Knowstory, you just need to link your website and upload all pertinent documentation to generate a trained chatbot equipped to address any query related to your website and its content.

Knowstory enhances the user experience on your website by providing immediate, accurate responses to user queries. This not only boosts user engagement but also replaces the traditional keyword-based search with an intuitive, conversational AI that understands context and provides relevant results. This leads to a more interactive and satisfying user experience.

Even though the specific types of supported documents are not detailed, the application of Knowstory suggests it can handle various document formats. When you specify a link to your website and upload any attached documentation, it creates a chatbot that can answer any question in relation to your website content.

Key features of Knowstory include: 1. AI-Powered Chatbot - Knowstory uses ChatGPT to create intuitive chatbots from your website content. 2. Improved User Experience - Knowstory improves the user experience by providing immediate, accurate, and context-dependent answers. 3. Reduced Support Load - Helps your support team focus on more complex tasks by handling common customer queries. 4. Seamless Integration - Allows you to embed a search bar on your website and provides API access for easy integration. 5. Security - Ensures secure storage of your documents on their servers.

Knowstory utilizes an AI-based approach to handle queries. Instead of conventional keyword-based search, Knowstory employs a smart AI that grasps the context of user queries to offer suitable answers. This relieves the pressure on your support team as it effectively addresses common queries.

Your documents are securely stored on Knowstory's servers, though it doesn't mention the specific security measures implemented to protect your data. There is emphasis on secure storage, illustrating that data security is a priority for Knowstory.

The term 'story' in the context of Knowstory likely refers to the AI chatbot created by interpreting your website and uploaded documentation. These 'stories' are trained to answer any question about your website and documentation, thus creating an interactive user experience on your website.

Yes, Knowstory offers API access. This feature allows more advanced integration beyond embedding a search bar on your website. They provide an easy-to-understand API, and detailed documentation is available.

To create a chatbot with Knowstory, you need to link your website by specifying its URL and upload any documentation you have for your users. Knowstory then interprets this content to create a trained chatbot that can answer questions based on the information from your website and documents.

Knowstory's chatbot understands the context of user queries leveraging the power of AI and specifically, ChatGPT. Instead of only recognizing keywords, the chatbot grasps the broader context of the query, allowing for a more nuanced, accurate response than traditional search algorithms.

Knowstory offers an embeddable search bar which can be integrated into your website in minutes. If you prefer more advanced integration, they provide API access, allowing for a tailored connection between Knowstory and your website.

Knowstory presents straightforward pricing. The free plan includes unlimited widgets, 30 questions, and 100 pages of text. The starter plan, at $29 per month, offers unlimited widgets, 250 questions, and 1,000 pages of text. The pro plan is available at $99 per month, offering unlimited widgets, 1,000 questions, 4,000 pages of text, and API access. Lastly, the enterprise plan, priced at $499 per month, includes unlimited widgets, 20,000 questions, 100,000 pages of text, Founders' phone numbers, API access, and custom features.

The specifics of what it means for a 'story' to be public on Knowstory is not clearly stated. However, within their context, it is likely that a public story allows users to ask questions on your website, with charges being billed per question.

Charges for questions asked to a public story on Knowstory are borne by the person or organization that owns the story. Meaning, whoever implements this AI tool onto their website will be billed per customer query.

Knowstory reduces the load on your support team by handling common user queries through its AI-powered chatbot. By delivering immediate, accurate responses to common queries, it eliminates the need for your support team to address these frequent and often repetitive inquiries, thus allowing them to focus on more complex tasks.

Knowstory's pricing plans provide varying limits on widgets and questions. The free plan comes with unlimited widgets and 30 questions. The starter plan contains unlimited widgets and 250 questions. With the pro plan, you get unlimited widgets and 1,000 questions. Lastly, the enterprise plan brings unlimited widgets but offers a generous 20,000 questions.

The response time for Knowstory's support varies with each plan. The starter plan offers a one-day response time. However, the pro plan significantly speeds up this response time, providing support within just one hour. The enterprise plan provides a direct line to the Founders' phone numbers for immediate assistance.

Yes, Knowstory can be customized to match your business needs. The 'Enterprise' plan, in particular, comes with custom features on top of API access allowing you to personalize the usage of Knowstory as per your specific business requirements.

If you need to contact Knowstory, they make it available through email to [email protected] or Twitter. Depending on your plan, the enterprise tier also offers contact via the Founders' phone numbers.

Even though Knowstory does not provide a precise definition, a 'page of text' within its context likely refers to a measure of the amount of text content from your website or uploaded documents that the system can analyze. The limits for each plan are defined in 'pages of text' with specific quantities for each tier.

Pros and Cons

Pros

  • Conversational context understanding
  • Boosts website engagement
  • Reduces support load
  • Handles common queries
  • Snappy and capable
  • Easy chatbot creation
  • Secure document storage
  • Supports various document formats
  • Public stories feature
  • Billing per question
  • Twitter and email support
  • Accessible documentation
  • Embeddable search bar
  • Easy API integration
  • Flexible pricing
  • Free plan available
  • Quick customer support
  • API access on selected plans
  • Custom features for businesses
  • Unlimited widgets with every plan

Cons

  • No live customer support
  • Limited document format compatibility
  • Limited free plan capabilities
  • Charges per question asked
  • No customizability for chatbot
  • Needs more secure data storage
  • No detailed metadata for chatbots
  • Limited API endpoint functionality
  • Unclear privacy policy details
  • Strictly web-based user interface

Reviews

You must be logged in to submit a review.

No reviews yet. Be the first to review!

Overview

Tool Type Website Building

Applicable Tasks

business tool website search Q&A customer
Quick actions
Visit Tool