Refund & Cancellation Policy

At OXAD.AI, we are committed to providing a high-quality experience for discovering, comparing, and exploring AI tools. This Refund & Cancellation Policy explains how refunds are handled for premium memberships, subscriptions, and digital services offered through our platform.

Digital Products & Services

OXAD.AI primarily offers digital services, including premium memberships, AI tool listings, promotional services, and other digital features. Because these services are delivered electronically, they generally cannot be returned once access has been granted.

Refund Eligibility

Refund requests may be considered within 14 days of purchase if:

  • You were charged more than once for the same purchase.
  • A technical issue prevented access to a paid service and our support team could not resolve it.
  • The purchased service was not delivered as described.

Refunds are evaluated individually and are granted at OXAD.AI’s sole discretion.

Non-Refundable Purchases

  • Subscription fees after the billing period has started.
  • Completed promotional services.
  • Digital services already accessed or used.
  • Purchases made in error after successful payment processing.

Subscription Cancellation

You may cancel your subscription at any time. Your subscription will remain active until the end of the current billing period, and no further recurring charges will be made. Cancellation does not automatically qualify for a refund.

Payment Processing

If a refund is approved, it will be issued using the original payment method. Processing times depend on your payment provider and may take several business days.

Chargebacks

If you experience a billing problem, please contact OXAD.AI before initiating a chargeback with your payment provider. We will make every reasonable effort to resolve the issue promptly.

Need Assistance?

If you have any questions regarding refunds, cancellations, or billing, please contact us through our Contact page or email us at contact@oxad.ai.